Connectivity
Connectivity

Connectivity

Basic Access to Platform

  1. Please attempt to login to Aiera
  2. Load an event, play audio. (click here to load an event page)
  3. Load a live event, connect to audio, make sure transcripts are coming in in real time. (click here for Aiera cast)

IT Notes for basic platform access, firewalls, VPNs

Firewall Whitelist

Service
Domains
Dashboard access, primary domain

*.aiera.com

Web App Libraries

s3.amazonaws.com/content.aiera.co/* unpkg.com cdnjs.cloudflare.com fonts.googleapis.com code.highcharts.com

Bug tracking

*.bugsnag.com *.lr-ingest.io

Support

*.driftt.com *.drift.com *.driftcdn.com *.appcues.com *.appcues.net

Analytics

*.mixpanel.com *.google-analytics.com *.googletagmanager.com

Onboarding, shopping cart

*.stripe.com

Realtime events text

*.pusher.com

Realtime event audio connectivity

storage.media.aiera.com api.media.aiera.com Twilio *.twilio.com For specific details see here Gridspace *.gridspace.com Backup audio provider requirements Live Audio Networking RequirementsLive Audio Networking Requirements

Contact support@aiera.com if you experience issues or have questions